WEAR BY HM
WEAR BY HM is a contemporary fashion brand dedicated to offering quality and stylish clothing for everyone. We believe that fashion is a form of self-expression, and every individual deserves pieces that reflect their unique personality and taste. Our carefully curated collection combines comfort with contemporary design, crafted from premium materials and available in a wide range of sizes. We are committed to delivering exceptional value, superior quality, and outstanding customer service with every purchase.
REFUND & RETURN POLICY
Effective Date: August 1, 2026
At wear by HM, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
## Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return, your item must:
• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all accessories and documentation, if applicable.
Items showing signs of wear, damage caused by misuse, or missing original packaging may not be eligible for a refund.
## Non-Returnable Items
The following items cannot be returned:
• Gift cards
• Items marked as Final Sale
• Products damaged due to customer misuse
## Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error or a defective product.
## Exchanges
We only replace items if they are defective, damaged, or incorrect. Please contact us within 48 hours of delivery.
## Return Shipping
Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.
## Contact Us
If you have any questions regarding returns or refunds, please contact us at:
Email: support@wearbyhm.com